Successful information management is much more than business intelligence, planning and data warehouse technology. Successful organisations, both in the public and private sector, typically take their information seriously. Leveraging information to achieve an advantage, rather than being a consumer of information purely used to run the organisation.
CDP’s working definition of Information management is the management of information and its distribution within an organisation. It often includes:
The processing, design, storage and delivery of information.
An understanding of the available technology.
The application of an information theory.
Information management is no longer seen as the preserve of technical staff because, in spite of its absence from balance sheets, it is a critical resource and cost. Many organisations are now making evidence based decision making central to their business. Senior managers make strategic and tactical decisions as they have always done; but in recent times people at all levels are expected to make decisions, and they need the information to do it properly. Organisations are no longer prepared to run their businesses purely on gut instinct; especially when the decision making process has filtered down the organisation. It is incumbent on organisations to provide the necessary data with which to construct robust information. So information has to be well managed.
In addition, it is important that the cognitive aspects of information are included. The ability of people to take in complex information needs to be considered. Dumping data on people is not going to work; it needs to be displayed in such a way that any patterns are obvious and any issues are identified. Information management is so much more than data.
Of course, having the right platform of information management technology is an extremely important component; it needs to provide a broad and functional set of business intelligence, performance management and data warehousing tools. However just as important is the expertise to turn this into a successful information management solution, driving tangible value. This is CDP’s only focus – we are information management specialists.
Common information problems:
- Inconsistencies in data and reports create a deep mistrust in the organisation’s information
- Multiple complex reports slow access to key information and a clear overall picture
- Data isn’t consistently described causing confusion and errors
- Combining data for reporting and planning is unreliable, overly complex and prone to errors
Combining IBM’s market leading information management platform, with CDP’s experience in the development of these solutions, we can add significant value to your business. Problems addressed with information management solutions are a complex blend of business processes, technology and cognitive psychology. It is critical to understand the business application, and therefore value of information to the business, before the correct data architecture can be designed.
CDP’s experience is based on the design approach we take; a proven, reliable methodology resulting in successful high value information management projects. With business understanding leveraging existing information assets, and an open scalable platform of tools, CDP can work with you to create an integrated information strategy. The benefit to the organisation is in creating trusted information and generating business value into the future.