CDP offers a range of support plans to maximise your investment in IBM Cognos and IBM Information Server. The CDP support team is backed up by our team of Senior Consultants specialising in the deployment and support of applications using the software you have purchased.
Business Analytics & Information Management Support
Your software license may be subject to sub-capacity restrictions, especially if it is deployed in a virtualised environment and/or the license is on a PVU basis. Generally in this scenario there is a requirement (at a minimum) to produce a quarterly report, and in some cases install the IBM license metric tool. This is required in order to provide evidence of ongoing compliance management of PVU capacity available to IBM software.
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